A: The industry needed a sweat-proof and tour-proof cable system for in-ear monitors, so we co-developed a solution from the ground up with a company that specializes in medical-grade cables. The Ultimate Ears IPX Connection System was designed to handle everything a musician deals with nightly -- sweat, makeup, hairspray, humidity, set up, break down and travel.
A: Yes. These issues have always been a problem for manufacturers of in-ear monitor systems. But, the industry has dealt with them and has considered them to be the norm, which creates nightly challenges for engineers. They constantly need to stock extra cables and perform nightly cleaning rituals. If a cable fails or becomes intermittent, the in-ear monitor itself becomes unstable and unusable.
The cable has historically been a weak link in the signal chain. Think about the environment that an in-ear lives in for hours at a time - its job is to give a sound signal to a performer on stage, in wardrobe, under spotlights, in all types of weather, all over the world. The opportunity for points of failure are high. We’ve put our resources into finding real and tangible solutions to each of these unique problems with the Ultimate Ears IPX Connection System.
A: estron a/s is a cable manufacturer from Denmark that makes cables for medical and hearing aid manufacturers. They also make hi-fi audio cables. We chose to work with estron a/s because of their engineering and quality assurance processes.
A: The best way is to grab the connector itself and disconnect from the earphone, you may also wrap the cable with 1 loop around a finger and pull. Please do not grab the wire and pull without have a “loop” or anchor boing, this will generate a lot of force and may damage the individual conductors.
A: The connection system is self cleaning. There is no need to use Deoxit with this cable connection system, and while the Ultimate Ears IPX Connection System looks somewhat similar to the MMCX standards, these are very different systems. We strongly urge against using any kind of tool, including Q-tips to clean the socket.
A: No. The UE SuperBax cable only works with the Ultimate Ears IPX Connector. It is not backwards compatible. Ultimate Ears is offering a cable/connection upgrade offer, if a customer requests. The upgrade cost is $300 and includes one cable plus the new connection system.