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IEM IPX Upgrade
  • IEM IPX Upgrade
  • IEM IPX Upgrade
IEM IPX Upgrade

IEM IPX Upgrade

$199.00

Time for a tune up? Need a fit adjustment? Let us test, clean and repair your monitors for a simple flat rate with our industry-leading 10 business day turnaround time.

Click here to review our service instructions.

Reliable shipping
Please review the following Instructions for shipping and expedited service information. This information will also be included in your Confirmation Email.

Flexible returns

*Only for models purchased prior to 2020.

This new system provides a lightweight, IP67 certified sweat-resistant, durable connection between cable and connector, allowing for easy swapping between different cable types.

The cost for the upgrade is $199 (includes IPX upgrade and IPX cable).

In addition, we will test and clean your monitors free of charge. 

Frequently asked questions
Where are the official Ultimate Ears Pro repair centers located?

Ultimate Ears Pro has two official repair centers:

  • United States: Our headquarters in Irvine, California.
  • Taiwan: Starting July 1st, 2026, our full-service repair center in Taiwan will be available.
Where can I find the addresses and shipping details for the repair centers?

Once you place your repair order, we will send you the detailed address and shipping instructions via email.
How do I send my in-ear monitors (IEMs) for repair?

After receiving your shipping instructions, include your service order number and send your IEMs to either of our two repair centers that is most convenient for you. Our team will work to restore your IEMs to their best condition.
Can I choose which repair center to use?

Yes, you can send your service order to either the U.S.A. or Taiwan repair center. If you have additional questions or need further assistance, please contact our support team.